Pandemic - What are the main impacts on my order(s)?

Despite this exceptional situation we are all facing, Mario Bertulli has adapted the work organization of its teams to ensure everyone's security and to continue the ordinary course of business. The delivery is always guaranteed and the the security measures for our teams and our customers are respected. In this particular context, our usual terms of delivery may be slightly differed and the returns extended up to 60 days.

We thank you in advance for your understanding and for your loyalty!

Can I continue to order on the Mario Bertulli online shop?

Yes of course! Don't hesitate to order online on www.mariobertulli.com/en. We offer you the FREE DELIVERY no matter how much you order staying at home. You can ask the deliverer to leave your parcel at your door to avoid contact. However, delivery may be postponed due to temporary blockages by carriers in certain areas.

This information will be given by placing an order.

How will my parcel be delivered?

Don't worry our teams will take it in charge! Your parcel will be delivered at home (delivery address mentionned on your order)!

I wish to return my parcel / article?

We can reassure you, you can inform your advisor of your return per email under info@mariobertulli.com o by phone without concern at tel. Nr. 0049 (0)172-9875385 or 377.92.05.59.25 You will also have an extended period of 60 days to return your article.

I have received a faulty/damaged/broken article, what can I do?

We would kindly ask you to inform your customer service in writing at info@mariobertulli.com or by phone at tel nr 0049 (0)172-9875385 or 377.92.05.59.25 for return proceedings.